CANTEEN STORES DEPARTMENT – OFFERING SERVICES TO ACROSS INDIA - SERVICE TO SERVICES
The Canteen Stores Department, (CSD), is a solely owned Government of India Enterprise under Indian Ministry of Defence. Its head office is located at Adelphi 119 MK Road Mumbai-400020 and has its depot sub-depots in all major military bases operated by the Indian Armed Forces. The Canteen Stores Department, CSD as it is commonly referred to, was created to provide ‘easy access to quality products of daily use, at prices less than market rates’ to the soldiers, ex-servicemen and their families.
Today, because of the surging aspirations of Service personnel and their families and the media exposure to the improving standards of living in our country, the CSD provides a range of quality branded and unbranded products from shoe brushes to microwave ovens and cooking oil to luxury cars. The portfolio has grown from just a few items of daily use in 1948 (when the Department was created) to over four thousand products today. Information on all these products and brands is available on CSD web site through a “know-all” Search Engine for the benefit of the consumer.
Organization Structure : The governing body of the Canteen Services in India is the Board of Control for Canteen Services (BOCCS) which is headed by Hon’ble Raksha Rajya Mantri (RRM) and has as members the Defence Secretary, Secretary Defence (Finance), the Quarter Master General (QMG), COP (Naval HQ), AOA (Air HQ). The Board is assisted by an Executive Committee of BOCCS while the day to day management of CSD is controlled by the General Manager CSD who is ex-officio Chairman of the Board of Administration. The General Manager (of the rank of Major General) is assisted by two Joint General Managers, seven Deputy General Managers, 18 Assistant General Managers , 5 Regional Managers and 34 Area (Depot) Managers and other Officers. Click here to know more about the three tier Management of CSD »
Not for Profit : CSD like other chains has adopted best trade practices in all aspects of it’s operations but what distinguishes the Department from any and all other chains is that it is not driven by the profit motive!
CSD Operations : CSD’s trading operation is worked around seven basic product Groups.
Group I – Toiletries (Click to view the latest prices for Soap, Paste, Oil, Face Powder, Cleaning Agents, Perfumes etc.,)
Group II – Household Requisites (Gas Stove, Fan, Geyser, Grider, Room Heater, Induction Cookers, Sewing Machine etc.,)
Group III – General Use Items (Plastic Items, Brief Case, Hand Bags, Bedsheet, Socks, Umberlla, Helmet, Padlocks etc.,)
Group IV – Watches and Stationery (Wall Clock, Wrist Watch, Note Books, Pencils, Photo Albums, Stationery etc,.)
Group V – Liquor (Brandy, Canned Beer, Champagne, Gin, Vodkas, Whisky, Rum, Scotch Whisky, Wines etc.,)
Group VI – Food & Medicinal Items (Biscuits, Breakfast Cereals, Choclates, Coffee, Confectionery, Dry Fruits, Tea Bags, Snacks etc.,)
Group VII – 4 Wheelers, 2 Wheelers & White goods (Two Wheeler, Four Wheeler, LED TV, Refrigerator, Scooter, Motor Cycle, Washing Machine etc.,)
LATEST BIKE CAR SCOOTERS RATES IN CSD
While all these products are procured based on demand from URCs, products in Group VII cannot be stored at URCs and neither can they be shelved! For this reason, CSD procures these items from the trade on behalf of the end user “Against Firm Demand” (AFD).
Suppliers : The Department works closely with more than 500 suppliers across the country for supply of the range of products seen on URC shelves and at select trade outlets (in the case of “AFD”). They are represented by leading multinationals, large Indian companies and many small manufacturers, including start-ups of ex-servicemen.
In order to achieve the best price for consumers, CSD encourages competition among suppliers.
CSD Deopts in India The Department has 34 depots strategically located across India. This is the core strength of the CSD, which puts its operation in close proximity to the thousands of URCs it has mandated to serve. These Depots are the hub of the CSD chain.
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